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Gift Vouchers CAN BE redeemed as anything other than what is stated on the voucher. 

All Gift Vouchers need to be presented at reception in order to be redeemed, we cannot redeem vouchers based on just a voucher number.  Gift voucher is valid for one year from the date of purchase, expiry dates are final and we do not offer extensions. 

Gift Vouchers made out for Day Spa Treatments, or Spa Packages still need to be booked in advance. Once you have received your voucher please contact our Day Spa Reservations on or phone our Day Spa Desk on +64 (0) 7 866 0456 to book your treatment. Please have your voucher number on hand when booking your treatment. 

Gift vouchers do not provide guaranteed entry into the Day Spa.  All treatment bookings are subject to availability. 

Please note: The Lost Spring is a special place for adults. Children over 14 and younger than 18 are permitted in our Geo-Thermal pools but must be accompanied by an adult. We do not provide Day Spa treatments to children under 16.


See what people love about The Lost Spring

"Anniversary Treat"

Fabulous place, very relaxing and enjoyed the pina colada by the pool, topped off with a couples massage.


I had a most enjoyable time having a swim and then a body massage as well as a platter of delicious food and a cocktail

"Hidden treasure"

Well worth going. A hidden treasure in Whitianga, and highly recommended. Great place for couples with hot springs, cocktails and meals.

Find The Lost Spring, Whitianga, New Zealand

Visit New Zealand's Luxury Oasis of Geo-Thermal Pools, Day Spa & Dining

Opening Hours

Geo-thermal Pools

Friday - Saturday: 9:30 am - 9:00 pm
Last booking 7.00pm

Sunday: 9.30am - 7pm
Last booking 5.00pm

Bookings Essential


Day Spa

Thursday - Sunday: 9.30am - 7pm

Bookings Essential

Bookings essential for Day Spa


Thursday: 9:00 am - 7:00 pm
Last reservation at 5:45pm

Friday - Saturday: 9:00 am - 9:00 pm
Last reservation at 8pm

Sunday: 9:00 am with last reservation at 7pm

Reservations Essential